All Systems Operational

Uptime over the past 90 days. View historical uptime.
Candidately App Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 14, 2026

No incidents reported today.

Apr 13, 2026
Degraded AI resume parsing and AI suggestions
Resolved - This incident has been resolved.
Apr 13, 20:30 UTC
Update - The issue on OpenAIs side appears to to not occur anymore.
Apr 13, 20:00 UTC
Update - We are continuing to work on a fix for this issue.
Apr 13, 17:47 UTC
Identified - We are experiencing intermittent failures with AI-powered resume parsing, AI candidate suggestions, and AI summaries due to an ongoing upstream incident at OpenAI ("Elevated 401 errors for API endpoints", https://status.openai.com).

Impact:
- Some candidates added today may appear as "Untitled" in the candidates list because the AI parser could not extract their name, email, and contact details.
- AI suggestions and AI search summaries may occasionally fail and require a retry.
- All other platform functionality (upload, manual edit, search, messaging, integrations) is operating normally.

What we've done:
- Deployed a mitigation on our side (removed an OpenAI-Organization header that was amplifying the upstream 401 rate).
- A second mitigation (automatic retry on transient 401s) and a backfill for affected candidates are in progress.

We are monitoring the OpenAI status page and will update this incident as the upstream issue is resolved. Affected candidates will be automatically re-parsed once the upstream incident fully resolves.
Apr 13, 17:42 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

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